Privacy Policy

WEBSITE PRIVACY STATEMENT

www.fennerdunlopconveyorservices.com

This statement sets forth Fenner Dunlop Conveyor Services, Inc.’s (“FDCS”) Privacy Statement for its fennerdunlopconveyorservices.com site and describes the practices that FDCS will follow with respect to the privacy of users of this site. From time to time, we may change this Privacy Statement. For example, as we update and improve our service, new features may require modifications to the Privacy Statement.

Types of Data and Collection Methods

Through the site, we receive data that you actively submit as well as data that we track as follows:

Data Actively Submitted by You: When you request information, subscribe for a service, register as a user, respond to an online survey or otherwise actively send us data, we usually collect data such as your name, email address(es), mailing address(es), telephone number(s), and certain other personal information. In connection with chargeable services, we will also collect payment information (e.g., credit card number and related verification information). In each such instance, you will know what data we collect through the site, because you actively submit it.

Data Passively Tracked by Us: When you visit the site, we also passively track information on your computer and Internet connection, such as the IP address of your computer and/or Internet service provider, the date and time you access our Websites, the Internet address of Websites from which you link to our site, the computer technology you are using and your movements and preferences on our site. We use technology that many other Websites employ, including, without limitation, “cookies” or small data files stored on your computer’s hard drive (which is further described below), to collect information such as the aforementioned.

Please note that unless you also actively submit personal information such as your name or address, passively tracked data does not typically allow us to identify you personally (even though it can theoretically be done, we do not have the means or an interest to find out who you are, unless you identify yourself voluntarily through an active submission of data). To the extent permitted by applicable law, we reserve the right to combine passively tracked data with personal data that you actively submit.

Collection Purposes, Use of Data

We collect passively tracked data primarily for the general purposes of administering, protecting and improving our site and our systems, to better understand the preferences of our site visitors, to identify server problems, to compile aggregated statistics about site usage, and to help personalize your experience of our site.

We collect actively submitted data primarily for the purpose for which you originally sent us the data.

Our primary goal in collecting personal information is to provide you with a safe, smooth, efficient, and customized experience. We may use your personal information to provide the services and customer support you request, process transactions and send notices about your transactions, resolve disputes, collect fees, and troubleshoot problems, prevent potentially prohibited or illegal activities, customize, measure, and improve our services and the content and layout of our Website, send you targeted marketing, service update notices, and promotional offers based on your communications preferences, and compare information for accuracy and verify it with third parties.

Information Collected for Tracking and Customization (Cookies)

A cookie is a small file that a Website transfers to your computer to allow it to remember specific information about your session while you are connected. Your computer will only share the information in the cookie with the Website that provided it, and no other Website can request it. There are two types of cookies, session and persistent. Session cookies last only as long as your Web browser is open. Once you close your browser, the cookie disappears. Persistent cookies store information on your computer for longer periods of time.

Cookies were designed to help a Website operator determine that a particular user had visited the Website previously and thus save and remember any preferences that may have been set while the user was browsing the site. If you are simply browsing a FDCS informational site, a cookie may be used to identify your browser as one that has visited the Website before.

We may also make use of memory-based cookies in support of authenticating the user of certain FDCS Web applications. Similarly, if you are a registered user of a Website providing service to FDCS clients (and have a user ID and password), we may use cookies so that we can provide personalized information based on preferences you have indicated while using the Website. Although you have the ability to modify your browser to either accept all cookies, notify you when a cookie is sent, or reject all cookies, it may not be possible to utilize FDCS services which require registration if you reject cookies.

Sweepstakes, Surveys and Other Promotions

From time to time, we may offer sweepstakes or other promotions on our Website or use a survey to measure customer satisfaction with our services. We may also employ third-party research firms to conduct these surveys on our behalf. If you enter a sweepstakes or promotional contest, we’ll ask you to provide information about yourself (such as your name, address, and email address). We need this information to contact you if you win. We may also use this information for marketing purposes and/or share this information with any co-sponsor of the contest or sweepstakes that is identified in the contest rules. We may also share this information with shipping or fulfillment companies or other third-party service providers that help administer our promotions. If you don’t want us to collect the information requested in the contest or sweepstakes registration form or to provide it to co-sponsors, please do not enter the contest or sweepstakes. With regard to surveys, except as otherwise provided in this Privacy Statement, we will not share, without your consent, any personally-identifying information you submit in response to a FDCS survey with any company other than the research firm conducting the survey. We may, however, take the information you provide and aggregate it on an anonymous basis with data collected from other survey participants and disclose that pool of anonymous information as we see fit, without identifying you personally.

Third-Party Invitations

You may also find on our site invitations to participate in surveys conducted by our advertisers, whose privacy practices we don’t control. These invitations will usually link to an online survey form that is hosted either by the advertiser conducting the survey or by a third-party research firm working on the advertiser’s behalf. When you access an advertiser’s survey through our Website, use and disclosure of any information you submit will be governed by the advertiser’s privacy policy (or by the privacy policy of the advertiser’s research firm), which may differ from ours. If you can’t find the applicable privacy policy via a link either from the advertiser’s survey invitation or from the online survey form, you should contact the advertiser directly for more information.

Disclosures of Personal Information

While we are not in the business of selling or renting your information to telemarketers and do not share your personally identifiable information with others, we may share your information within the affiliated companies of Fenner Dunlop Americas. We may also share your information with agents and service providers who use the data only on our behalf and for our purposes. We may enter into alliances, partnerships or other business arrangements with third parties who may be given access to personal information including your name, address; telephone number and email for the purpose of providing you information regarding products and services that we think will be of interest to you. In connection with alliances, partnerships or arrangements, we may also provide certain information to third parties if we have determined that the information will be used in a responsible manner by a responsible third-party. For example, some of our partners operate stores or provide services on our site, while others power offerings developed by us for your use. We may also share your information as required by law or in the interest of protecting or exercising our or others’ legal rights, e.g., without limitation, in connection with requests from law enforcement officials and in connection with court proceedings, to protect and defend our rights and property, our site, the users of our site, and/or our affiliated parties, or to act under circumstances to protect the safety of users of our site, us, or third parties. We may share or transfer your information in connection with a prospective or actual sale, merger, transfer or other reorganization of all or parts of our business. Also, we reserve the right to fully use and disclose any information collected via the site that is not in personally identifiable form.

Opt-Out

In connection with promotions or other projects, we may ask you specifically whether you have objections against a certain kind of data use or sharing. If you opt-out under such circumstances, we will respect your decision. You may opt-out of receiving further commercial email or to unsubscribe from services by contacting us at fdasales@fennerdunlop.com. If you continue to receive unwanted or unsolicited email from us, please forward a copy of that email with your comments to jill.schultz@fennerdunlop.com for review. Please note that our affiliates and other data recipients have their own data privacy policies, which may differ from ours and you would have to contact them separately with respect to opt-out requests.

Access

If personal information you have submitted through the site is no longer accurate, current, or complete, and you wish to update it, please send an email to fdasales@fennerdunlop.com. Upon appropriate request we will usually be glad to update or amend your information, but we reserve the right to use information obtained previously to verify your identity or take other actions that we believe are appropriate.

Interaction with Children

The Children’s Online Privacy Protection Act (COPPA) governs information gathering online from or about children under the age of 13. Verifiable consent from a child’s parent or guardian is required before collecting, using or disclosing personal information from a child under the age of 13. However, this site is intended for adults in the United States. We do not intentionally or knowingly collect personally identifiable information from children under the age of 13 and we request that individuals under the age of 13 not submit any personal information on the Site.

Security

Transmissions over the Internet are never 100% secure or error-free. As a result, while we strive to protect your personally identifiable information, we cannot ensure or warrant the security of any information you transmit to us or receive from us. This is especially true for information you transmit to us via email. We have no way of protecting that information until it reaches us. Once we receive your transmission, we make our best effort to ensure its security on our servers. Furthermore, we take reasonable steps to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. This includes, among other things, using industry standard techniques such as firewalls, encryption, intrusion detection and site monitoring. However, it is your responsibility to safeguard any password and User ID you use to access the site and to notify us at fdasales@fennerdunlop.com if you ever suspect that this password or User ID has been compromised. You are solely responsible for any unauthorized use of the site conducted via your password and User ID.

Internally, we will restrict access to your personally identifiable information to employees who need access to the information in order to do their jobs. These employees are limited in number and are committed to our privacy policies.

We will review our security arrangements from time to time as we deem appropriate.

Linking Policy and Disclaimer of Endorsement

FDCS links to other Websites created and maintained by public and/or private organizations. FDCS provides links to these Websites as a service to our users. The presence of a link is not a FDCS endorsement of the Website.

When users follow a link to an outside Website, they are leaving FDCS and are subject to the privacy and security policies of the owners/sponsors of the outside Website(s). FDCS is not responsible for the information collection practices of non-FDCS Websites.

Effective Date, Amendments

This statement is effective as of August 1, 2009. We reserve the right to change this statement from time to time and in our sole discretion. We reserve the right to change, modify, add or remove portions of this statement at any time, but will alert you that changes have been made by indicating on the statement the date it was last updated. When you visit the site, you are accepting the current version of this statement as posted on the site at that time. We recommend that users revisit this statement on occasion to learn of any changes.

Contact Us

Please feel free to contact us with any comments, questions, complaints or suggestions you might have regarding the information practices described in this statement. You may send us an email at fdasales@fennerdunlop.com.